
How a flock of French dodos could drag down Europe
It was when Air France told us that our bags were still in Paris, rather than Peking, that I suddenly understood why the French national carrier is, in my opinion – an opinion I am wholly prepared to defend in the libel courts of any European nation – the single worst airline in the world. My understanding of the problem had been slowly forming over the past 24 hours.
It began as I stared at the back of the pockmarked neck of the bus driver at Charles de Gaulle, his iPod wires dangling insolently from his ears, and I watched the passengers beg him to get his panting machine into gear and take them to the departure gate, and I observed his shrugs of dismissal as no one went, and no one came, and the bus stood still and the minutes ticked by.
My insight grew steadily clearer when we reached the gate, and the five shoulder-padded Air France women and three Air France men refused to let us on the Peking aircraft, even though the thing lay berthed before us for at least another 25 minutes, and even though we were late in making the connection from London only because our first Air France flight had been half an hour late in landing in Paris.
And so when the French national airline flew us five hours later to the wrong Chinese city, and then told us on landing that our bags would not arrive until the following day – even then, monsieur – I did not pop with rage. I did not allow myself to swear, even in French.
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